Privacy Policy

Last updated: February 25, 2026

Who we are

FinArctic is a product of Fluent Terrain LLC (“Fluent Terrain,” “we,” “us,” or “our”). This privacy policy explains how we collect, use, and protect information when you use the FinArctic platform, including GlacialBooks, TaxTundra, AuroraAcademy, and our websites at finarctic.com and related domains.

Information we collect

Information you provide

  • Account information: Name, email address, and authentication credentials when you create an account.
  • Contact form submissions: Name, email, and message content when you reach out through our contact or support forms.
  • Beta signups: Name, email, and professional role when you request beta access.
  • Financial data: Transaction records, tax documents, and financial information you upload or connect to our products. This data is processed to provide our services and is treated with the highest level of protection.

Information collected automatically

  • Usage data: Pages visited, features used, and interaction patterns to improve our products.
  • Device information: Browser type, operating system, and device identifiers.
  • Log data: IP addresses, access times, and referring URLs.

How we use your information

  • To provide, maintain, and improve FinArctic products and services.
  • To process and classify financial data using our AI systems.
  • To respond to your inquiries and support requests.
  • To send product updates and beta access notifications you have opted into.
  • To detect and prevent fraud, abuse, and security incidents.
  • To comply with legal obligations, including tax and financial regulations.

AI and data processing

FinArctic uses AI models to classify transactions, extract document data, and generate financial insights. All AI processing is performed on your data solely to deliver our services. We do not use your financial data to train general-purpose AI models. Every AI decision is logged with an audit trail for transparency and accountability.

Data sharing

We do not sell your personal information. We share data only in the following cases:

  • Service providers: Trusted third parties that help us operate our platform (hosting, email delivery, authentication). These providers are contractually bound to protect your data.
  • At your direction: When you export data, grant accountant access, or connect third-party integrations.
  • Legal requirements: When required by law, regulation, or valid legal process.
  • Within Fluent Terrain: Data may be shared across Fluent Terrain products to provide integrated services, subject to this policy.

Data security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, role-based access controls, and regular security audits. For details on our security practices, see our Security page.

Data retention

We retain your data for as long as your account is active or as needed to provide our services. Financial data is retained in accordance with applicable tax and accounting regulations. You may request deletion of your account and associated data at any time by contacting us at [email protected].

Your rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your data.
  • Export your data in a portable format.
  • Opt out of non-essential communications.

To exercise any of these rights, contact us at [email protected].

Cookies

We use essential cookies to maintain your session and authentication state. We do not use third-party advertising or tracking cookies. Analytics, when used, rely on privacy-respecting methods that do not track individual users across sites.

Children

FinArctic is not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

Changes to this policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact

For privacy-related inquiries, contact us at [email protected] or through our Support page.

Fluent Terrain LLC
fluentterrain.com